Payment in 3 free instalments is available from €200 and payment in 2 free instalments is available from €150.
Take advantage ofa 30-day grace period before payment. This service is free of charge for purchases over €200.

Credit cards accepted : Visa, Mastercard, Amex (excluding prepaid cards).
Card issued in a SEPA country only

Online or in-store, choose to pay in instalments. All you need is a bank card, no ID required.

In less than 2 minutes, the payment is accepted and the order is validated.

Payments are fully secured by Alma and its service providers. Payments made in several instalments with Alma are protected by the 3D Secure protocol.

If you need to postpone the payment date of one of your instalments by a few days, you can do so under certain conditions! You can postpone your payment date yourself up to 30 days after the date originally scheduled, free of charge.

If in doubt, always check the sender's email address first. The only email addresses from which we are likely to contact you belong to the domain names : @getalma.eu or @almapay.com.

Please note that Alma will never ask you for an immediate money transfer or for confidential information such as your passwords.

If you have any doubts about whether an email has been sent by Alma, please do not provide any information and contact us. We will then be able to confirm the authenticity of the message.

Our support team can now only be reached via our contact form.

Available 7 days a week, we respond within a few hours to all users of the Alma solution.

So that we can process your request as quickly as possible, please remember to include the following details: the email address and telephone number used when you made your purchase, and the amount and date of the transaction.

Visit www.help.almapay.com or contact our customer service department. Alma will guide you with clarity and kindness.
Find out more about payment methods.